• Pilot Application


Commercial IT Analyst

Qualifications

We are looking for Commercial IT Analyst and a good team member who will work in SunExpress Antalya Headquarter.

Qualifications:

  • Minimum University degree
  • IT Incident management experience – managing incidents including business expectations and communication.
  • Experience of airline solutions and systems preferred
  • Fluent in English (written and spoken)

Job Description

The Commercial IT Analyst is supporting the resolution of problems and the operations of the IT Commercial set of applications

  • Triage of incidents within the IT Commercial landscape
  • Support the day to day operations of these systems
  • Providing IT service levels which meet business expectations
  • Discover and research problems and work with the team to provide acceptable solutions
  • Work with the business to manage acceptable outage times/ routine maintenance
  • Maintenance and troubleshooting of online systems: Internet Booking Engine (IBE), Ancillary Services, Online Check In, E-Ticketing.
  • Understanding business process and having and end to end view of the business
  • Having the organisational and technical agility to respond to changing business priorities.