• Pilot Application


IT System Engineer - User Device Management

Qualifications

We are looking for  IT System Engineer - User Device Management  and strong team member who will work in SunExpress Headquarters.


Qualifications:

  • Bachelor’s degree in Computer Engineering or a related discipline
  • At least 5 years of related experience
  • ITIL/MCSA/MCSE certification
  • Advanced level of experience on IT systems operations, hardware and software
  • An equivalent combination of education and experience
Experience with Microsoft Windows operating systemsDebugging and troubleshooting skills attitude to support and resolve customer problemsIntermediate understanding of operating systems and networking conceptsCustomer support experience is desiredGood oral and written communication skills in EnglishExcellent written and verbal communication skills

Job Description

Responsibilities:

  • Windows Client OS configuration management, hardening
  • Client antivirus / EDR management
  • DLP management on client systems
  • Client policy management with using group policies
  • Managing central printing services
  • Central management of Windows (SCCM) clients (patch management, application deployment, OS image management)
  • Central management of mobile devices and mobile applications (enrollment, full/partial wiping, application white/black listing)
  • Client OS & application level request handling and problem management
  • Documentation of user device management processes