• Pilot Application


Ticket Sales Agent (İzmir)

Qualifications

QUALIFICATIONS AND JOB DESCRIPTION

We are looking for Ticket Sales Agent (Ground Operations) and strong team member who will work in Antaya Airport

Requirements:

  • Good Knowledge of English, German is preferable
  • Ability to use computer e.g. MS office applications
  • At least an associate degree
  • Strong communication skills
  • Flexibility and medical compliance with shift work
  • Ability to prioritize and handle multiple tasks
  • Optimistic thinking ability, even during critical situations and crisis management ability
  • Having teamwork skills
  • Good reporting skills
  • Working in 24 h shifts

Job Description

Tasks:

  • Selling, issuing-reissuing tickets at the airport, answering the inquiries related to prices, routes etc.
  • Collecting excess luggage revenue and produce solutions for irregular situations in coordination with Station Supervisor ( e.g. overbooks)
  • Assisting passengers with their travel needs
  • Keeping accurate customer records
  • Processing passenger flight reservations and issue tickets
  • Providing information over the phone, electronically or in person regarding routes, schedules and fares
  • Establishing and keeping good relations with airport authorities