- Approving processed responses to customer feedback by the service provider with an eye to ensuring fast processing within the Service Level Agreement
- Ensuring optimum customer service and supporting the service provider in resolving customer's issues and inquiries
- Supervising quality control of the service providers in line with contractual KPIs
As one of the leading leisure airline, SunExpress, an Equal Opportunity Employer, welcomes all applicants independent of individual differences. We believe that having a diversified talent is our biggest strength. All decisions about our current and potential talent are based solely criteria that nothing to do with an applicant's personal attributes that are irrelevant to job performance; at SunExpress we only focus on competency, know-how, skills, and experience.